Carolyn Macaluso
Smart Scan
Explored during Innovation Jam 2020, this feature configures photos of documents into an album and has the capability of identifying different types of documents into categories in the album for greater organization.
Objectives:
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Find out if taking pictures of documents was something cloud users did regularly
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Discover cloud user’s opinions about the idea of a feature such as Smart Scan
Private Folder & Beta Lab
This work surveyed cloud users for interest in participation in beta features, with one of the flagship features in the lab being Private Folder. It also examined how questions were worded may affect responses.
Examples of user research related to product and feature viability. Users were acquired from User Zoom and UserTesting.com. Each paper offers an introduction, executive summary, methodology, questions, results, verbatims, and recommendations. Here, overview presentations from detailed papers share the highlights of that work.
